18+ ONLY

Responsible Gaming at 99ad

Betting is entertainment, not a way to make money. 99ad gives every Pakistani player the tools to stay in control — deposit limits, session alerts, cooling-off, and full self-exclusion. Use them.

Play Smart. Stay in Control.

99ad is Pakistan's leading online casino and sports betting platform, and with that comes a responsibility we take seriously. The vast majority of our users enjoy cricket betting, slots, and live casino games as a form of entertainment — they set a budget, they stick to it, and they close the app when they are done. That is exactly how 99ad is designed to be used.

But gambling can become a problem for some people, and when it does, the consequences affect not just the individual but their families and communities too. 99ad has invested heavily in responsible gaming infrastructure precisely because we believe that a sustainable platform has to be a safe one. We are not interested in revenue that comes at the cost of a player's wellbeing. If you are in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or anywhere else in Pakistan — if 99ad is starting to feel less like fun and more like pressure, this page is for you.

Every single responsible gaming tool listed on this page is available to all 99ad account holders, free of charge, and can be activated immediately. You do not need to speak to anyone. You do not need to justify yourself. You just need to decide you want to use it — and it is done.

99ad Responsible Gaming Tools

Six player protection tools, all free, all available right now in your account settings.

Deposit Limits

Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, 99ad will block further deposits until the period resets. Reductions take effect immediately. Increases require a 24-hour cooling-off period — this is intentional, to prevent impulsive decisions.

Loss Limits

Set the maximum amount you are willing to lose in a given period. When your net losses reach your set threshold, 99ad automatically suspends betting and casino access until the period expires. A useful tool for players who want a hard boundary on downswings.

Session Time Alerts

Set reminders to appear at regular intervals — every 30, 60, or 120 minutes — during an active session. The alert shows how long you have been playing and prompts you to consider taking a break. Simple, but effective at breaking the tunnel vision that long sessions create.

Cooling-Off Period

Take a short break from 99ad without permanently closing your account. Choose a cooling-off duration from 24 hours up to six weeks. During this period, deposits and gameplay are disabled. Your account and balance remain intact for when you return.

Self-Exclusion

Self-exclusion permanently or long-term closes your access to 99ad. You choose the duration — minimum six months. Once activated, it cannot be reversed during the exclusion period under any circumstances. To request self-exclusion, contact [email protected] — it takes effect immediately.

Marketing Opt-Out

Stop receiving bonus offers, promotional emails, and PSL season notifications at any time. For players who find promotional communications create urges to return and bet, removing them is a practical harm-reduction step available immediately via account settings or by emailing support.

How to Activate These Tools

1
Sign in to your 99ad Account

Log in at 99ad.vip using your registered mobile number and password. All responsible gaming tools are accessible without contacting support for most settings.

2
Go to Account Settings → Responsible Gaming

From your account dashboard, navigate to the Responsible Gaming section. Here you will find deposit limits, loss limits, session alerts, and cooling-off controls all in one place.

3
Set Your Limits

Enter your desired limits in PKR. Reductions are instant. Increases are held for 24 hours. Once set, limits cannot be overridden mid-period — this is by design to protect you from impulsive decisions during a session.

4
For Self-Exclusion: Contact Support

Self-exclusion requests must be submitted to [email protected] (plain text — not a clickable link). Include your registered mobile number and your requested exclusion period. Exclusion takes effect within minutes of the request being processed.

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being entertainment and starts affecting other areas of your life. Watch out for these signs in yourself or someone you know:

  • Spending more than you can afford to lose on betting or casino games.
  • Chasing losses — placing more bets to try to recover money already lost.
  • Borrowing money or using funds meant for bills, rent, or food to fund betting.
  • Lying to family members or friends about the amount you are spending or gambling.
  • Feeling anxious, irritable, or restless when you are not gambling.
  • Gambling to escape from stress, depression, loneliness, or problems at home.
  • Missing work, family commitments, or social events because of gambling activity.
  • Repeated unsuccessful attempts to reduce, control, or stop gambling.

If two or more of the above apply to you right now, please take action. Use the 99ad self-exclusion tool, speak to a trusted person, or seek professional support.

Ask Yourself These Questions

These questions can help you honestly assess your relationship with gambling. If you answer "yes" to three or more, it may be time to use one of 99ad's responsible gaming tools or speak to someone.

Q1

Do I spend more time or money gambling than I originally intended to?

Q2

Have I ever placed bets to try to win back money I had already lost?

Q3

Has anyone close to me — family, friends, colleagues — expressed concern about my gambling?

Q4

Do I feel restless or irritable when I try to cut back on gambling?

Q5

Have I ever hidden my gambling activity from people I care about?

Q6

Has gambling caused problems with money, work, or relationships in the past year?

Three or more "yes" answers? Contact 99ad support to activate self-exclusion immediately.

Strict 18+ Age Policy at 99ad

The 99ad platform — including all cricket betting markets, live casino games, slots, Fruit Shop, and Fortune Tree — is strictly available to adults aged 18 years and over only. This is not a formality. 99ad actively enforces this requirement through mandatory age verification during registration and ongoing identity checks.

Any account found to be held by a person under 18 is immediately and permanently suspended. All funds in the account are forfeited and the matter may be referred to relevant authorities. 99ad operates a zero-tolerance policy on underage gambling and does not make exceptions under any circumstances.

If you are a parent or guardian in Pakistan and you are concerned that someone under your care may be accessing gambling platforms, we strongly recommend using parental control software on shared devices to restrict access to gambling websites. Contact 99ad at [email protected] (plain text — not a clickable link) if you believe a minor has registered an account.

Healthy Gambling Habits
Set a Budget Before You Start

Decide how much PKR you can afford to spend on betting this week — as entertainment, not as an investment. Stick to it. Use 99ad's deposit limit tool to make it automatic and remove the temptation to top up.

Treat It as Entertainment

The house always has an edge in casino games, and sports outcomes are unpredictable. Approach 99ad the way you would a cinema ticket — money spent for entertainment, not a strategy for income.

Never Chase Losses

Chasing losses is one of the most dangerous patterns in gambling. If you have hit your session budget, stop. Log out. The matches and games will still be there tomorrow. Your financial stability matters more than recovering one bad session.

Enjoy 99ad Responsibly

Cricket betting, live casino, and slots in PKR — with the tools to keep it fun and in control.

Sign In to 99ad

18+ | Gamble Responsibly | Deposit Limits Available | Self-Exclusion Available

18+ Only. Gambling involves financial risk. Set limits before you play. Self-exclusion is available to all 99ad account holders at any time.